How to Manage Your Debit Card
Congratulations on receiving your new Axos Bank debit card!
Activate Your Card
Download the app to activate your card:
- 1
Log in to the mobile app.
- 2
Select Bank.
- 3
Choose the account that corresponds to the new card.
- 4
Scroll down to Manage Card and Activate.
You can also activate your card via:
- Phone: Call 1-866-493-0493 from the phone number we have on record.
Chat With Evo
Evo, your virtual financial assistant, can help you with your banking needs. Questions about your debit card? Check out our FAQs, then start a conversation with Evo. Just choose 
the icon at the bottom of the page.
Your one-stop shop for managing finances.
Easier, smarter banking starts with the Axos All-In-One Mobile App.
- View your business and personal bank accounts.
- Send wire transfers and schedule bill payments.
- Keep your accounts safe with enhanced security measures.
- Easily move money between accounts.
- Balance your books with accounting software integration.
Frequently Asked Questions
When will my card arrive?
It usually takes 5-7 business days for your new card to reach you. If you have not received your card after a week, please send us a secure message in online banking.
How do I set up my mobile wallet?
Install a payment app.
Add your debit card to the payment app.
Start shopping!
How do I request limit increases?
Log into the app, then select the Accounts bar.
Choose the account you’d like to request a limit change for.
Go to the Debit Card bar, then select Request Limit Change.
How do I set travel notifications?
It’s a great idea to let us know that you’re traveling outside of your normal zip code. Set up travel notifications in online banking by taking the following steps:
Log in to online banking
Select the Accounts bar then the corresponding account.
Open the Debit Card bar.
Select Schedule Travel then add your travel dates and destination(s). Bon voyage!
Can I use my debit card internationally?
You can use your Visa® Debit card internationally anywhere a Visa card is accepted. There is a foreign currency conversion rate for all international Point of Sale (POS) transactions and ATM withdrawals. View our Disclosures page for rate information. There could be additional fees imposed by the merchant or ATM used.
If you will be traveling, let us know by logging in to your online banking account and clicking on the Messages tab to send us a secured message. Provide the dates of your travel and destination(s) to ensure full, uninterrupted usage of your card internationally.