Commercial Banking FAQs

GENERAL BUSINESS ACCOUNT FREQUENTLY ASKED QUESTIONS

How do I make a deposit to my business account?

Your business account may be funded in one of the following ways:

  • Wire and ACH: Provide the below information to your transferring institution, bank, or broker.

    • Axos Bank

    • ABA/Routing Transit Number — 122287251

    • Address:
      Axos Bank
      4350 La Jolla Village Drive, Suite 140
      San Diego, CA 92122

    • For the benefit of: your company name and your account number

  • Mobile App: After your account is approved and you are enrolled, log into our mobile app and make a deposit by using your smartphone to take a photo of it. Deposits can be made 24/7 and are fast, easy, secure.

  • Mail: Send a physical check through the mail to this address.
            Axos Bank
            PO Box 509127
            San Diego, CA 92150-9127

  • Initiate a transfer of money to our Bank from your financial institution.

Is my account at Axos Bank insured?

All Commercial Business Products and Services are offered by Axos Bank, which is an FDIC-insured financial institution. If you would like to calculate your insurance coverage, use the FDIC online Electronic Deposit Insurance Estimator. For further information about temporary unlimited FDIC insurance coverage of some transaction accounts, visit www.fdic.gov. You can review all financials and recent news about Axos Bank at www.axosfinancial.com.

How do I order deposit slips?

You can order deposit slips through a printable slip, an online request form, or Mobile Deposit.

  • For all Commercial Business account types — Business Checking, Business Savings, and Business Money Market — you can print a convenient Universal Deposit Slip

  • We offer an online deposit slip and envelope request form for Business Checking and Business Savings accounts: Order Deposit Slips

  • To deposit checks instantly, use Mobile Deposit — our remote deposit solution that lets you scan checks from your mobile device and have the images electronically transmitted into your account.

Do I need access to a computer and an email address to have an account?

Yes. As a digital bank, we require that you have a current email address and access to a computer. When you apply for an account with Axos Bank, you are asked to give your consent to receive communication and information in electronic form. Axos Bank is able to offer competitive interest rates and accounts due to the fact that we save money on being a branchless bank and do not send out paper communications.

Why was my application declined?

As an online bank, we rely on diverse methods to verify information provided to us during the application process. At times, events may occur that cause us to decline a request to open a new account.

An application may also be declined if the business is in a restricted industry, such as cannabis distributors or dispensaries, cryptocurrency, internet gambling businesses, money service businesses, or companion services.

I am not a U.S. citizen. Can I be a signer on a business account?

U.S. citizenship is not required in order to open an account or be a signer on a business account, but you must be a U.S. resident with a physical U.S. address and social security number.

If you are not a U.S. citizen, we may request additional documents such as your passport and permanent resident card.

Where do I find my statements?

To find your statements, login online or in the mobile app. Go to Accounts -> Account & Research Tools -> Statements.

BUSINESS CHECKING, SAVINGS, AND CDS FREQUENTLY ASKED QUESTIONS

To whom do I make checks payable when depositing to or funding my Business Checking Account?

Checks must be made payable to your business exactly as the name appears on your account or you may make checks payable to Axos Bank. You may endorse the back of the check “For Deposit Only” followed by your signature and the account number.

Why did I receive an email that a hold has been placed on my check?

Regulation CC requires that financial institutions such as Axos Bank inform customers when check holds have been placed. Axos Bank may delay the availability to funds from your check deposits to allow us time to verify the deposit and ensure the funds are collected. The email notice states when the funds will be available. Refer to the Funds Availability Policy for further details.

The hold time is sent out in the email notifying you of the hold. Refer to the Funds Availability Policy for further details.

How do I make a deposit to my business money market or business savings account?

You can fund your Business Money Market account or Business Savings account using one of the following methods:

  • Wire and ACH: Provide the below information to your transferring institution, bank, or broker.

    • Axos Bank

    • ABA/Routing Transit Number — 122287251

    • Address:
      Axos Bank
      4350 La Jolla Village Drive, Suite 140
      San Diego, CA 92122

    • For the benefit of: your company name and your account number

  • Mobile App: After your account is approved and you are enrolled, log into our mobile app and make a deposit by using your smartphone to take a photo of it. Deposits can be made 24/7 and are fast, easy, secure.

  • Mail: Send a physical check through the mail to this address.
            Axos Bank
            PO Box 509127
            San Diego, CA 92150-9127

  • Initiate a transfer of money to our Bank from your financial institution.

ACCOUNTING SOFTWARE INTEGRATION FREQUENTLY ASKED QUESTIONS

What accounting softwares should I use?

For information on accounting software integration, please visit our Treasury Management page.

SIGNER/BUSINESS NAME CHANGES FREQUENTLY ASKED QUESTIONS

What documents do I need in order to add and/or remove signers on my business account?

To add signers on your account, please send us a secure message through the online banking portal with the following:

  1. A clear color photo of Driver License, or other government ID, for the new/current signers.

  2. Articles, a letter signed by current authorized signer, or operating agreements showing the new signers are associated with the business.

  3. Fill out the Signer Update Section within the “Account Maintenance Form”.

To remove signers on your account, please send us a secure message through the online banking portal with the following:

  1. Articles, a letter signed by current authorized signer, or operating agreements showing the new signers are associated with the business.

  2. Fill out the Signer Update Section within the “Account Maintenance Form”.

What documents do I need in order to change my business name?

Please send a secure message providing us with the following:

  • Articles of Formation filed with the Secretary of State

  • Letter from the IRS confirming your Business EIN

  • Fill out the Business Name Change Section within the “Account Maintenance Form”.

I changed my EIN, can you update it with my current business name?

If the EIN was changed with the IRS, please submit a new application. We are unable to convert the existing account since it is considered a new entity.
https://www.axosbank.com/business/open-account-return-to-application