Commercial Banking FAQ

GENERAL COMMERCIAL ACCOUNT FREQUENTLY ASKED QUESTIONS

How do I make a deposit to my commercial account?

Your account may be funded in one of the following ways:

  • Wire and ACH:
    Transfer funds to your account at Axos Bank by providing the following information to the transferring institution, bank, or broker:

    • Axos Bank

    • ABA/Routing Transit Number — 122287251

    • Address:
      Axos Bank
      4350 La Jolla Village Drive, Suite 140
      San Diego, CA 92122

    • For the benefit of: your company name and your account number

  • Mobile App: After your account is approved and you are enrolled, log into our mobile app and make a deposit by using your smartphone to take a photo of it. Deposits can be made 24/7 and are fast, easy, secure.

  • Mail:
            Axos Bank, Attn: Commercial Banking Deposits
            Mail Code: COB 030
            4350 La Jolla Village Drive, Suite 140
            San Diego, CA 92122

  • Initiate a transfer of money to our Bank from your financial institution.

Is my account at Axos Bank insured?

All Commercial Business Products and Services are offered by Axos Bank, which is an FDIC-insured financial institution. If you would like to calculate your insurance coverage, use the FDIC online Electronic Deposit Insurance Estimator. For further information about FDIC insurance coverage, visit www.fdic.gov. You can review all financials and recent news about Axos Bank at www.axosfinancial.com.

Do I have to have access to a computer and an email address to have an account?

Yes. As a digital bank, we require that you have a current email address and access to a computer. When you apply for an account with Axos Bank, you are asked to give your consent to receive communication and information in electronic form. Axos Bank is able to offer competitive interest rates and accounts due to the fact that we save money on being a branchless bank and do not send out paper communications.

Why was my application declined?

As an online bank, we rely on diverse methods to verify information provided to us during the application process. At times, events may occur that cause us to decline a request to open a new account.

An application may also be declined if the business is in a restricted industry, such as cannabis distributors or dispensaries, cryptocurrency, internet gambling businesses, money service businesses, or companion services.

I am not a U.S. citizen. Can I be a signer on a Commercial account?

You do not have to be a U.S. citizen to be a signer on a Commercial account. However, you must meet the bank's identification, business documentation, and compliance requirements.

Where do I find my statements?

To find your statements, login to the ACE online portal. Go to Accounts -> Account & Research Tools -> Statements.

COMMERCIAL CHECKING AND SAVINGS ACCOUNT FREQUENTLY ASKED QUESTIONS

To whom do I make checks payable when depositing to or funding my Checking Account?

Checks must be made payable to your business exactly as the name appears on your account or you may make checks payable to Axos Bank. In addition, you may endorse the back of the check “For Deposit Only” followed by your signature and the account number.

When will my funds be available?

Funds availability varies by deposit type. Some deposits are available the same business day, while check deposits may be subject to verification and may take longer. For complete details, please refer to the Funds Availability in the Disclosure and Agreements for Commercial Accounts.

ACCOUNTING SOFTWARE INTEGRATION FREQUENTLY ASKED QUESTIONS

What accounting softwares should I use?

For information on accounting software integration, please visit our Treasury Management page.