Personal Finance

6 Awesome Features of Mobile Banking That You Should Know

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Fun fact — nearly every American (77 percent, to be exact) owns a smartphone. Yet, only one-third of Americans actually use a mobile banking app1.

There may be many reasons why people choose not to use mobile banking. But, we have three main reasons why you should:

  1. Convenience. Why make a trip to the bank when you can manage your finances at home? Simply put, mobile banking saves you time, energy, and gas.
  2. Simplicity. Mobile banking is easy. However, if you ever do need help, many banks have how-to guides and customer support that you can access from the comfort of your home.
  3. Peace of mind. Never again worry about if a deposit was received or if your bill payment was processed. With mobile banking, you can have real-time access to your finances wherever you are.

In this post, we'll review six time-saving features that will help you take full advantage of mobile banking. Once equipped, you can spend less time managing your finances and more time living the life you love.

1. Finance Management

With most digital banks, all of your bank account information and features can be accessed through your mobile device. This means you have the ability to manage your finances wherever you are.

For example, with your Axos Bank mobile app, you can access account balances, recent transactions, bill due dates, and payments. Plus, you can transfer money to and from accounts.

You can even link all of your external accounts (including checking, savings, loans, and investing) and access the same features from your mobile banking dashboard.

Whether you need to move money around or make sure a bill is paid on time, mobile banking allows you to stay on top of all of your finances at all times. You can even view a snapshot of your activity trends so you can adjust your spending habits as needed.

Account Trends Chart

2. Mobile Check Deposits

No more driving across town to deposit a check at your bank — mobile deposits allow you to complete check deposits using your mobile device. Rather than spending precious resources running errands, you can now save your time, energy, and gas for activities you actually care about.

Mobile deposits are also incredibly easy. For example, when using the Axos mobile app, you can deposit a check in five simple steps:

  1. Open your Axos Bank mobile app
  2. Click Mobile Deposit
  3. Scan the front of your check
  4. Scan the back of your check
  5. Click Submit

And, voila! In less than five minutes, your check will be ready to get deposited to your account. Plus, you can even keep the physical copy for safekeeping.

3. Bill Payments

Healthcare and childcare, rent and mortgages, car payments and car insurance, Netflix and Hulu subscriptions — the average American has many bills to pay. Organizing these bills can be a hassle, which means it is not uncommon for individual bills to slip through the cracks.

Instead of trying to remember all of these bills on your own, you can automate the entire process using your mobile banking app.

For example, rather than remembering when rent is due every month, you can use the Axos Bank mobile app to schedule monthly payments directly to your landlord. Physical checks are mailed ahead of time to ensure your payment is received on or before the deadline.

Or, if you have an online account with a vendor — a utilities provider, for example — you can also schedule electronic payments through the app as well.

Whether sending physical checks or electronic payments, be sure to include a Scheduled Bill Payments tile on your dashboard, so you can ensure you have the necessary funds to pay each bill.

4. Peer-to-Peer (P2P) Payment

Instead of storing your financial information within third-party apps and websites, you can send payments to peers directly using your mobile banking app. Doing so is simple, fast, and secure.

With Axos Bank's mobile app, for example, you can send direct payments regardless of whether or not the recipient is an Axos member.


  1. Open your Axos Bank mobile app
  2. Click Move Money
  3. Click Pay It Now
  4. Enter your recipient's information and a unique security question
  5. Click Submit

And, there you have it! In five simple steps, your recipient has received their payment. You can also access your payment status updates directly from your mobile banking dashboard.

5. Customer Support Chat

If your bank offers this service, the customer support chat may become your most valued mobile banking feature.

Similar to instant messaging, customer support chat allows you to send direct chat messages to your bank's customer support team. No more waiting on hold — with live chat, you can connect to a representative right away and multi-task as you move forward with your day.

6. Text Message Banking

While each of the aforementioned features requires an internet connection, text message banking only requires access to your mobile phone service. If your wi-fi connection is spotty, you can still access some of your bank account's most vital features.

Text Commands Cheat Sheet

Need to access your account balance or your last five transactions? Not a problem. Use the (above) cheat sheet to access these commands. You can even move money between your accounts via text messages.

Savvy Banking = Smarter Banking

Managing finances is likely not your favorite pastime. So, instead of spending valuable time at the bank, why not save time by taking full advantage of mobile banking? It's fast and convenient, plus you can rest assured knowing you can manage your money wherever you are.

For more information on how to bank smarter with mobile banking, simply log in to your Axos Bank mobile app, play with the features, and get acquainted. If you ever get stuck, click the Support button to access our library of How-To's or contact the customer support team if you need some extra hand-holding.


[1] "Mobile Deposit Consumer Survey," Harland Clarke, June 2018.

6 Awesome Features of Mobile Banking That You Should Know

This blog post was published by Axos Bank on December 3, 2018 and last updated on December 3, 2018

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